Yes, we ship worldwide. Wherever you and your dog call home, Soulmate is happy to deliver. Shipping rates and delivery times vary by location and will be calculated at checkout. We also provide tracking on all orders, so you can follow your parcel every step of the way. If you need help with international delivery, our customer care team is here to assist.

Yes, every Soulmate formula is designed with safety and gentleness in mind. Our grooming products are made with natural, hypoallergenic ingredients—free from sulphates, parabens, artificial fragrances, and harsh chemicals, making them ideal for puppies, senior dogs, and dogs with sensitive skin. If your pup has specific allergies or conditions, we always recommend checking the full ingredient list or consulting your vet.